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F.A.Q.s



What Services Does True Motion Works Offer?





True Motion Works is a 3D visualization company specializing in 3D visuals across industries. Our services include Still Renderings, 3D Animations, Animated Product Demonstrations, 3D Virtual Tours, 360 Model Viewers, 3D Floor Plans, 3D Diagrams, Social Media Reels, and Brochures. Our output can be photo-realistic or stylistic to suit your project's needs.



Do You Offer Free Consultations for 3D Services?





Yes, give us a call or send an email to contactus@truemotionworks.com to arrange a chat. We can discuss your project's needs and help determine the best services to suit.


We also love to hear our client's big ideas for marketing and presentations! Anything is possible and we can develop an action plan for your next project.



How Do I Get Started with Renderings?





We will guide you through every step of the process.

Step 1: Determine Scope of Work (Free Consultation Available)

Step 2: Gathering Project Information/Assets. This may include architectural drawings, hand sketches, mood boards/selections.

Step 3: Approve True Motion Works Proposal and Production Begins

Within 1-2 reviews, typically project is complete.



How Do I Find The Best Rendering Company?





Look for signs of reliability, availability, clear communication, and a direct service.

Many rendering companies use freelancers from a pool that changes all the time, leading to varied results and difficult third-party communication.

Our owners are available to facilitate communication throughout a project and all work is completed in house. Importantly, that means your data also remains in house.



How Much Does a Rendering Cost?





Costs vary based on the scope of work and level of detail required. Send details for a project quote or request our price guide, contactus@truemotionworks.com


We offer various services to suit budgets at every scale and our team can chat with you to determine how to maximize your budget. Ask about our Add-On services to help make your investment go even further.



How Long Does a Project Typically Take?





Timelines vary with the scope of work. We do offer rush delivery, so reach out ASAP if you have a tight deadline.


Most still rendering projects are completed within 5-6 business days, including review time. Animations take a few weeks or longer, depending on the length/resolution.



How Do You Ensure Timelines Are Met?





Our process prioritizes first drafts, so that you and your team have more time for reviews. This ensures that we have a good foundation early on, allowing the time to perfect the details. We also have flexibility to adjust our schedules around deadlines to make sure your finals arrive on time.


Our services are central to presentations and campaigns, so we make sure to deliver on time every time.



Can You Use My Existing 3D Model?





Yes. We frequently reference or utilize in-house 3D models from architects, designers, and engineers. SKP, FBX, DWG, 3DS, OBJ, STEP, and more will work.


Send your file through for a quick test.



Can You Work Alongside My Existing In-House 3D Team?





Yes. We collaborate with in-house teams on projects of all sizes. We can assist with overflow projects, additional services outside your specialties, meet rush deadlines, and take on long-term/resource-heavy projects.



Can You Help With the Design of My Project?





Yes. We often help basic concepts evolve into full-fledged designs through the rendering process.


If your concept is in early stages, we can use your reference images to inform the overall look for drafts. We can also virtually stage a space after discussing your ideas and marketing direction.



What Type of Files Will I Receive?





File formats are flexible. Most final images will be JPG files, resolution TBD based on your needs. Interactive services are accessible by web link. Animations will be MP4 or similar in 4K, HD, or SD.



What Types of Payments Do You Accept?





Payment methods include all major Credit Cards, ACH Bank Transfers, Zelle, Revolut, and check by mail.



How Do I Reach Customer Service?





We are available by phone Monday through Friday, 9am-5pm EST (1-888-331-3347) and 9am-5pm Irish Standard Time (+353 85 287 1425).


Emails to contactus@truemotionworks.com will be answered ASAP during business hours.


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Whatever your project might be, we would love to be a part of it.
Send your project details/scope of work for a rendering quote or email to schedule a free consultation.



*Recommended (but not required) Project Details May Include: Floor Plans, Elevations, Landscape Plans, Site Plan, Furniture Layout, Finishes, Fixtures, Mood Boards, Hand Sketches, Broad Concepts, General Ideas, Etc.



contactus@truemotionworks.com



US: 888-331-3347
IRL: 085 287 1425


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